Pickup & Delivery
How We Handle Your Laundry
Forget everything you thought you knew about laundry day. At Purple Hamper, your everyday essentials — from your favorite weekend tees to bulky towels and bed sheets — get the kind of care most people reserve for their finest garments. Because we believe everyone deserves that.
It starts the moment we pick up your bag. Our team scans it right away, capturing your unique cleaning preferences and any special instructions you've shared with us. Your preferences are remembered, every single time.
Before a single drop of water touches your clothes, we do something most laundry services skip entirely: a full Pro-Treatment check. We go through every pocket (no more washed pens or forgotten receipts), and pre-treat any visible stains to give them the best possible chance of coming out clean. We're proud to carry one of the most comprehensive stain removal kits in the industry — because stain removal isn't an afterthought here, it's a craft.
Then comes the wash — handled with care and a little science. Whites and colors are always separated. Cold water protects your fabrics. A gentle medium heat in the dryer keeps everything soft and fresh. And when it's time to fold? We treat it like the art form it is.
Every item comes back to you Drawer-Ready — crisply folded, sealed in airtight packaging that locks in that signature fresh-laundry feeling. We also use Smart Sorting to organize your clothes by family member and type, so you're never digging through a pile to find a child's sock hiding inside a bath towel. Everything is exactly where it belongs.
For delicate or special items that need a little extra love, we offer specialized separate treatment — often air-dried to preserve their shape and extend their life. Unlike many apps that send your clothes to a stranger’s home, we process everything in our own professional, ultra-clean facilities.
This is laundry done the Purple Hamper way: with real people, real care, and a genuine love for getting it right.
Ways We Make Your Life Easier
Purple Hamper more than just a place to do laundry.
The Weekly Routine
The Catch-Up
Linens & Towels
The Parent Hack
Vacation Relief
Your Fresh Laundry In 4 Simple Steps
01 — Schedule in Seconds
02 — We Pick It Up
03 — We Wash With Care
04 — Delivered to Your Door
Everything You Need to Know
Do I need to sort my laundry before pickup?
Not at all! We sort your items based on fabric type, colors, and care instructions. Just check all your pockets before bagging everything up.
What is the typical turnaround time?
We offer next-day turnaround. We pick up your laundry, process it with care, and deliver it back to your door the very next day.
How do I estimate the weight of my laundry?
A standard kitchen trash bag holds approximately 13-15 lbs of laundry. As a reference, most households average 1-2 bags per pickup.
Where should I leave my laundry?
The best place is outside your front door. You can also leave it at your garage, concierge desk, or any other spot—just add a note in your order instructions.
What type of machines do you use?
We use commercial-grade washers and dryers equipped with an advanced Ozone sanitization system that kills 99.9% of bacteria and viruses.
Do you offer dry cleaning?
Yes! We offer professional dry cleaning services. Just place your drycleaning items in a separate bag and note it in your order instructions.
Can I include comforters and blankets?
Yes! Our high-capacity machines can handle comforters, duvets,and large blankets. Just note them in your order.
What allergy-friendly detergents do you use?
We offer hypoallergenic and fragrance-free detergent options. Select your preference when placing your order.
Ready to Trade Laundry Day For A Better Day?
